Plans, organizes, and develops training curricula, materials, and programs to meet specific training needs. Conducts /facilitates training programs. Works with management and SME to ensure course materials are current and relevant to training needs. Analyzes learning needs, plans and coordinates skill assessments and training. Tracks and analyzes training programs using s

Acts as subject matter expert in areas including but not limited to eligibility, pricing, and regulatory issues, workflows, and automated systems. Accountable for the renewal Quality Assurance results in Client Services, technical underwriting, policies & procedures, and compliance. Evaluates complex and technically involved underwriting issues and provides advanced techn